PTS logo with text "Ginge Tours Ltd MEMBER NO 5864" on blue background.

Ginge Tours Ltd
Protected Trust Services Member: 5864

Ginge Tours Ltd are proud to have been members of Protected Trust Services (PTS) since 2 August 2022. Through our PTS membership we provide consumer protection through compliance with the UK Package Travel Regulations, the PTS Trust Account and, where applicable, ATOL protection provided by the travel suppliers we work with. We are committed to operating to the highest standards of professionalism, transparency and customer care, ensuring every booking is handled responsibly and in accordance with all applicable UK travel legislation and the requirements of our PTS membership.

Protected Trust Services

Illustration of a red train traveling through a mountainous landscape near a village with houses, overlooking a body of water with a sailboat.

The PTS Trust account means when you pass your hard-earned money over to pay for your holiday, it is safe:

Your money is only used on your holiday

  • Ginge Tours don't have direct access to your money

  • Your money is separate to all other bookings

  • Your money remains in trust unless you require a refund or reimbursement; it is protected by insurance against insolvency; and until such time as Ginge Tours has paid the supplier

Further details on what Protected Trust Services means to you can be found via this link: https://www.protectedtrustservices.com/for-travellers/